rdlc data matrix

rdlc data matrix

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You will manually create the email message as a separate workflow process because you want to use this message twice in the escalation logic process. By using a separate process, you also can make changes to the message in one centralized place.

As usual, let s dive right into a code listing. Listings 8-8 and 8-9 are the full-blown, productionready packages for the WORKER_TYPE_T table. The package specification lists methods that are specific to a code table: get_code_descr(): Used to retrieve the code and description values for a specified ID. get_code_id_descr(): Used to retrieve the code, ID, and description values for a fully or partially specified code. For a partially specified code, the method may return a single matching set of values or raise exception TOO_MANY_ROWS if more than one matching entry exists in the table. get_id(): Returns the ID that corresponds to the specified code. The package specification also lists some methods that are universal to all table packages: get_id(): Returns a newly allocated primary key value for the table. help(): Displays help text for the package. test(): Tests the package.

1. Log on to the Microsoft Dynamics CRM Web application, click Settings, and then click Processes. 2. Click New on the Processes grid toolbar. The Create Process dialog box appears. 3. In the Create Process dialog box, type Case Escalation - Email in the Name box, and select Case in the Entity list and Workflow as the Category. Make sure New blank process is selected, and then click OK. 4. Create a process that matches the following figure:

5. Click Set Properties and create an email message with the following parameters:

The procedural PL/SQL, or control structure, syntax used to retrieve rows using the declared CURSOR in Listing 5-1 is as follows:

7. Repeat step 5 to create a message from the Librarian object to the Item object. Attach the tail (end 1) of the arrow to the Librarian object s lifeline after the return history info message but before the return loan info message. Attach the head of the arrow (end 2) to the Item object s lifeline. Name the calling message check availability. Name the return message return availability info. 8. Repeat step 5 once more to create a message from the Librarian object to the Item object. Attach the tail (end 1) of the arrow to the Librarian object s lifeline after the return availability info message but before the return loan info message. Attach the head of the arrow (end 2) to the Item object s lifeline. Name the calling message update status. Name the return message return update confirmation. 9. From the Shapes toolbox, click the Create a Creation Message button. Draw a Message shape between the Librarian object and the Loan object. Attach the tail (end 1) of the arrow to the Librarian object s lifeline after the return update confirmation message but before the return loan info message. Attach the head of the arrow (end 2) to the Loan object s lifeline. Change the name of the message from CreateAction to create loan object. 10. Your completed diagram should be similar to the one shown in Figure 3-13. Save the file.

6. Activate the process. The next step is to create the main escalating logic. Use the flow chart from Figure 14-36 as the blueprint. This workflow appears to be very simple, but notice that at the end, the workflow process calls itself, creating a loop. Use extreme care when creating a loop in workflow, especially one that calls additional child processes. You can accidentally create a situation in which the workflow process enters an infinite loop. An infinite loop will create performance bottlenecks until it is terminated manually or by the Microsoft Dynamics CRM loop detection. Test the process in a development environment. If you find yourself in an infinite loop, immediately terminate the step, deactivate the process, and correct the problem.

CH A PT ER 5 N EXT PLEA SE, ON E RO W AT A TI ME!